Built for independent jewelry retailers
Your money, your rep,
no surprise holds.
Card processing for jewelry retailers, with a dedicated rep you can reach outside business hours. No algorithmic fund holds. In the event of funds held, we guarantee you a call with an underwriting specialist to review the hold within 24 hrs or we pay you $500 on the spot.
No surprise fund holds without a human to assist
Underwriting call within 24 hrs - or we pay you $500
Text your rep directly - responses in minutes, not days
No chatbots. No hold queues. No long-term contracts.
Free terminals, free replacement
No surprise fund holds.
A call with an underwriter within 24 hrs - or we pay.
We don't place rolling reserves on your account, and we don't let an AI-generated algorithm freeze a high-ticket sale. If we ever do need to hold funds, we guarantee you a call with a dedicated underwriting specialist to review the hold within 24 hrs. If we miss that, we pay you $500 on the spot.
No gimmicks, no excuses, no fine print.
24 hrs
underwriting call guarantee
- 1
No holds by default
Your funds settle on schedule - typically next day, depending on your bank. No rolling reserves, no surprise freezes.
- 2
If a hold is ever needed
Your dedicated rep calls you, explains it, and works it with you directly.
- 3
Underwriting call within 24 hrs
A dedicated underwriting specialist reviews the hold with you within 24 hrs - or we pay you $500.
When your cashflow is on the line, you need someone who will actually pick up the phone.
Eli Birnhack
Chief Operating Officer
Jay Birnhack
Managing Director
Izzy Hershko
Chief Technology Officer
Yaakov Trout
Director of Business Development
Shira Goldberg
Director of Client Relations
Meet your personal rep.
When a $14,000 engagement ring sale hits, and there's a complication at the checkout counter, you can't afford to get routed to an online support queue. We get that, which is why you can call your dedicated rep's cell. They know your business, your ticket sizes, and your history. And, they're reachable outside normal business hours, because we understand that businesses do not run 9-5.
Cell
Direct line. No overseas support teams
Text
Message them directly, not an AI chatbot
No more waiting days for a reply
- Available outside normal business hours
- Typical human response in minutes - not days
- No AI chatbots. No hold music. No maze of menus.
- US-based support
A $12,000 sale shouldn't trigger an algorithm.
Generic processors flag high-ticket jewelry as fraud via AI algorithms and freeze your funds without a human you can reach for support. We don't. Here's the difference.
Typical processor
- Sale auto-flagged by AI risk model - funds frozen for days, if not months
- You open a ticket and wait on an unknown reviewer. Every day you can't process payments is thousands of dollars lost
- Rolling reserve quietly skimmed off your deposits
TapDash for Jewelers
- Your rep knows your store and its normal ticket sizes - no surprise flags on legitimate high-ticket sales
- A human reviews - not an AI generated risk score - before anything is touched
- No rolling reserves, ever. Backed by our 24-hour underwriting call guarantee.
Month-to-month. Cancel anytime. Zero fees.
We earn your business every month - not with a multi-year lock-in. No early-termination penalties, no cancellation fees, no fine print holding you hostage.
No lock-in
Month-to-month by design. How can we expect you to predict the future?
No cancellation fees
You have every right to do what is best for your business without getting penalized for doing so.
No hidden clauses
The pricing you see is the pricing you pay. VVS transparency is a must!
Stuck in a contract? We'll buy you out.
Many of our retailers came from a processor that locked them in and threatened early-termination fees. We frequently cover those fees so moving to us costs you nothing.
- 1
Call your rep
We review your current statement and contract together - including any termination fees they're threatening.
- 2
We cover the switch
If your old processor is holding you with fees, we frequently cover them so switching costs you nothing.
- 3
Free hardware ships
Your terminals arrive free, pre-configured, and run alongside your current processor so there's zero downtime while we handle onboarding. Live within days, not weeks of underwriting.
Integrations
Your terminal shouldn't create bookkeeping work. Payments flow into the tools your store already runs on. Integrations will be handled by our team.
Don't see your system listed? No problem - talk to your rep about custom integrations.
Us vs. a typical processor
The differences that matter when a high-ticket sale is on the line.
| What you're paying for | TapDash for Jewelers | Typical processor |
|---|---|---|
| Dedicated representative | One named rep - direct cell, text & email | Call center, hold queues, account managers you never meet |
| After-hours access | Reach your rep outside business hours - within reason | 9-5 AI bot "support" or tickets |
| Fund holds & reserves | No surprise holds without communication from your rep. Guaranteed call with an underwriting specialist within 24 hrs or we pay $500 | AI algorithmic holds, rolling reserves, weeks of freezes with no communication |
| Contracts | Month-to-month, cancel anytime, no fees | Multi-year lock-in with early-termination penalties |
| Hardware | Free terminals, free replacement | Leased or purchased hardware you own the loss on |
| Switching fees | We frequently cover your old processor's exit fees. We do not charge exit fees | You pay to leave |
| Support response | Human, responses in minutes | Chatbots & ticket queues |
Simple, transparent pricing
Two rate structures. Not sure which fits your store? Your rep will walk you through the numbers and help you decide.
Both come with a flat $99/month platform fee - free terminals, unlimited support and onboarding included.
Dual Pricing
Keep more of every card sale - without absorbing the processing cost. Display a cash price and a card price at checkout. Customers who pay by card simply pay the clearly posted card price; cash and check customers receive the lower cash price.
- No processing cost deducted from your card sales
- Two prices displayed clearly before payment - no surprise add-ons
- We ensure your dual-pricing setup, signage, receipts, and terminal flow are 100% compliant before you go live.
- Typical card-price difference: 3 - 4%.
Interchange-Plus
Custom-quoted rates based on your volume and business profile. We'll do our best to match or beat what you're paying today.
What jewelers ask first
How does the $500 no-hold guarantee actually work?
We don't place rolling reserves or use algorithms to freeze a high-ticket sale. If we ever do need to hold funds, we guarantee you a call with a dedicated underwriting specialist to review the hold within 24 hours - or we pay you $500 on the spot.
Do I really get my own personal rep?
Yes. Every retailer is assigned one named rep with their direct cell, text, and email. No call queues, no chatbots, no tier-one filtering. You can reach your rep outside normal business hours, and typical responses come in minutes - not days.
Are there long-term contracts?
No. Everything is month-to-month. Cancel anytime with zero fees. We earn your business every month, not with a multi-year lock-in.
Will you cover my switch fees from my current processor?
Frequently, yes. If your current processor locked you into a contract and is threatening early-termination fees, we review your contract and often cover those fees so switching costs you nothing.
What about chargebacks on high-ticket sales?
High-ticket jewelry sales are exactly where human judgment matters. Your rep knows your store and works chargebacks alongside you rather than auto-flagging a $12,000 sale as suspicious. No algorithm decides the fate of your money.
How fast can I get up and running?
Call your rep today. We review your statement and contract, ship free hardware, and you can be live within days - not weeks of underwriting back-and-forth.
Will switching cause any downtime for my store?
No. We onboard and train you while your current processor is still running, so there's zero downtime. We only switch you over on your schedule, and your rep helps move everything - terminals, settings, and history - over for you.
Stop losing sales to algorithms.
Your dedicated rep is one call away.
Tell us a little about your store and volume. We'll review your current statement, and show you exactly what you'd save - no commitments, contracts, credit checks, or payment info needed to get started.
No contract, no commitment. A real person responds.
TapDash for Jewelers ApplicationCompliance & certifications
TapDash for Jewelers Application